Scope
This Privacy Policy applies to information collected through montivagroup.com, through forms submitted on the site, and through related email, phone, or follow-up communication that begins from the site.
If Montiva later provides services under a separate proposal, statement of work, or client agreement, those documents may include additional privacy, confidentiality, or data-handling terms that apply to that work.
Information Montiva collects
Montiva may collect the following categories of information:
- Information you submit directly, such as your name, email address, phone number, city or service area, service interest, urgency or budget details, and the contents of your message.
- Communications records, such as emails, call notes, scheduling details, and follow-up information related to your request.
- Technical and usage data, such as pages viewed, referral source, browser and device details, approximate location derived from IP address, and interactions with form confirmation pages.
- Standard security and server data, including logs used to operate, secure, and troubleshoot the website and related infrastructure.
Please do not submit social security numbers, payment card details, passwords, or other highly sensitive information through public web forms unless Montiva specifically asks for it through an appropriate secure channel.